DAG Multi-Year Accessibility Plan

Downtown Auto Group Multi-Year Accessibility Plan

Accessibility for Ontarians with Disabilities Act, 2005
Integrated Accessibility Standards (Ontario Regulation 191/11)

Statement of Commitment:

Downtown Auto Group (“DAG”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are dedicated to ensuring all of our customers, employees, suppliers, job applicants, and guests are provided with equal opportunities to access our premises and use our services.

We will ensure that we comply with or exceed our requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”) and the Integrated Accessibility Standards Regulation (“IASR”).


Part I - General Requirements

Initiatives and Status

Section Initiative Last Review Status
3.1 Accessibility Policies October 1, 2021 Completed
3.2 Statement of organizational commitment October 1, 2021 Completed
3.3 Make policies and documents publicly available and in an accessible format upon request October 1, 2021 Completed
4.1 Establish, implement, maintain, and document a multi-year accessibility plan October 1, 2021 Completed
4.1 Post the accessibility plan on our website and provide it in an accessible format upon request October 1, 2021 Completed
4.1 Review and update the accessibility plan at least once every five years October 1, 2021 Completed
7.1 Provide training on accessibility standards and the Human Rights Code to employees, volunteers, policy developers, and service providers October 1, 2021 Completed and Ongoing

Last Updated: October 4, 2021


Part II - Information and Communications Standards

Section Initiative Last Review Status
11 Develop a process for receiving and responding to feedback that is accessible to people with disabilities October 1, 2021 Completed
12.1 Provide or arrange accessible formats and communication supports for people with disabilities upon request October 1, 2021 Ongoing
12.3 Notify the public about the availability of accessible formats and communication supports October 1, 2021 Completed
13 Provide emergency procedures, plans, and public safety information in accessible formats upon request October 1, 2021 Ongoing
14.2 Ensure internet websites and web content conform to WCAG 2.0 Level AA October 1, 2021 Reviewing

Last Updated: October 4, 2021


Part III - Employment Standards

Section Initiative Last Review Status
22 Notify employees and the public about accommodation availability for applicants with disabilities in recruitment October 1, 2021 Completed
23.1 Notify job applicants about accommodation availability during recruitment October 1, 2021 Completed
23.2 Consult with applicants to arrange suitable accommodations upon request October 1, 2021 Ongoing
24 Notify successful job applicants of accommodation policies when making offers October 1, 2021 Completed
25.1 Inform employees about policies supporting employees with disabilities, including job accommodations October 1, 2021 Completed
25.2 Provide this information to new employees upon hire October 1, 2021 Completed
25.3 Provide updates to employees whenever policies change October 1, 2021 Ongoing
26.1 Consult with employees who request accessible formats and communication supports for work-related information October 1, 2021 Ongoing
26.2 Determine appropriate formats and supports through consultation October 1, 2021 Ongoing
27.1 Provide individualized workplace emergency response information to employees with disabilities October 1, 2021 Ongoing
27.2 With employee consent, provide workplace emergency response information to designated support persons October 1, 2021 Ongoing
27.3 Provide emergency response information as soon as practicable after accommodation needs are identified October 1, 2021 Ongoing
27.4 Review emergency response plans when employees change locations or needs change October 1, 2021 Ongoing
28.1 Develop a process for individual accommodation plans for employees with disabilities October 1, 2021 Completed
29.1 Establish a return-to-work process for employees requiring disability-related accommodations October 1, 2021 Completed
30.1 Consider accessibility needs and accommodation plans in performance management October 1, 2021 Ongoing
31.1 Consider accessibility needs and accommodation plans in career development October 1, 2021 Ongoing
32.1 Consider accessibility needs and accommodation plans in redeployment decisions October 1, 2021 Ongoing

Last Updated: October 4, 2021

Accessibility Policy

At Downtown AutoGroup, we are dedicated to delivering exceptional experiences and fostering equal opportunities for everyone in our communities.